Elemental Professional Services offers engagement-based delivery of consulting, integration, implementation, and training to support customers in deploying both traditional and IP-based video services. From upfront consulting on customer requirements through design and implementation, Elemental Professional Services allows customers to leverage Elemental’s expertise and experience in working with the largest media brands in the world to implement revenue-generating video offerings. The outcome for customers is faster time to market, more efficient delivery mechanisms, improved monetization capabilities and reduced distribution costs.
Elemental works with customers to understand business objectives, define business and technical requirements, and create an overall system architecture. From there, specific integration and implementation plans are created to move from concept to final deployment.
Elemental creates detailed plans to integrate video solutions into existing and new workflows. This can include development of custom tools, plugins and scripts necessary to integrate Elemental APIs with third-party technologies. Additionally, Elemental can stage solutions prior to customer installation and/or evaluate current solution designs for improvement opportunities.
Elemental can assist customers with hardware, software and cloud-based service installation, configuration, and upgrades. On an ongoing basis, Elemental can perform general system maintenance, management, health checks, or monitoring of Elemental instances. Custom implementation services are also available.
Elemental provides traditional classroom instruction at an Elemental-designated learning center or onsite at your facility. Select educational material also is available online. Educational courses are developed to assist network operators, systems engineers, technical support personnel and system administrators in acquiring the most up-to-date technical skills for successful implementation of Elemental video processing and delivery solutions.